Below you will learn all you need to know to make a decision on the Siemens hi-path Siemens Hipath Cost What is the best way to buy one? How does the Siemens Hipath compare to other options?
Compare Quotes Now. Siemens Hipath System. Is the Siemens Hipath the right system for me? Siemens Hipath Cost. What is the best way to buy one? Siemens Hipath Review. Start Now Internet transmission with physical transmission within your office. Additional phone lines need to be added as the company grows, however with a PBX you can have fewer lines than employees. New lines can be added easily up to the limit of your PBX hardware.
In this documentation, all references to the standard interface are marked with " STD " and all references to the Xpressions V3. No information is entered in parenthesis if key input applies to both interfaces. HiPath Xpressions Compact V2. The "Record" feature is started and stopped via the programmed recording button see the HiPath service manual on a system telephone such as optiPoint or via a feature procedure on a non-system telephone.
With software version HEV. Signaling starts when the first message arrives and is automatically stopped after the last message has been retrieved. If a notification call is set up and activated for a particular mailbox, this is performed in addition to the message being signaled on the phone.
Up to three e-mail addresses can be entered with an optional WAV file attachment for each address. Voicemail is deleted once a set time period has elapsed see "Automatic deletion of messages after a set time".
Only voicemail that has already been retrieved is deleted. This feature can only be configured using HiPath Manager. Depending on the mailbox class, the number of features varies, as does the corresponding mailbox administration menu. HiPath Xpressions Compact offers 16 defined mailbox classes. In addition to assigning a defined mailbox class, the feature scope of each mailbox can be individually configured. All available functions are announced via internal system messages.
In both cases, the caller hears the current mailbox greeting. Usually, the caller can leave a message afterwards the message recording function must be activated. If a caller transfers a call to this mailbox, the greeting text of the box is repeated. Example: The switchboard receives a call for a user who is not in the building. The caller would like to leave this user a mailbox message. In this case, the operator can dial the mailbox of the user directly. The caller immediately hears the greeting text and can leave a message afterwards.
If the message recording function is activated, he or she can begin speaking a message directly after the tone. Ending a message The caller can end a message in one of three ways: 1. By hanging up.
The recorded message will be assigned the priority "normal. By pressing the key. Afterwards, the caller can post process the message, i. The caller will then be transferred to a previously selected substitute. The recording will be saved, if it is long enough and the message recording function of the mailbox has been switched on. Also possible is name selection and the direct dialing of a system extension by dialing the extension number during the greeting.
See a detailed description in Section 3. The caller can begin speaking the message after the signal tone. Information Mailboxes All class 1 mailboxes can be configured to have a 20 minute greeting announcement e. Callers can "navigate" within the announcement see Table Messages can also be recorded for information mailboxes.
However, the message recording function should be deactivated if the mailbox is used purely for informative announcement services. When the end of the announcement has been reached, the information mailbox can automatically end the call configuration via HiPath Manager. Setting up the speed-dialing is described in Section 3. Complex customer demands can be realized by selection of further autoattendant mailboxes.
Callers enter the number using the keys of the telephone. If the entry is clear, the call is immediately transferred to the user, otherwise a list of users that the entry could apply to is read aloud.
The selection is supported with context-sensitive system help messages. Group Mailbox Group mailboxes can have up to 20 equally entitled members. All group mailbox members can hear messages and take over the administration of the group mailbox. Parallel accessing of several group members is not possible. Members of a group mailbox can also have a personal mailbox.
If both codes are identical, the mailbox number must be entered as well as the mailbox code. Incoming messages are shown to all group members simultaneously, the message waiting lamp MWI is deleted when the last group mailbox message has been heard.
Users for a group mailbox are set up and maintained by system administration. Up to 20 such lists can be set up system-wide via HiPath Manager. Each list may include up to 20 entries. The entitled mailbox user is automatically offered the use of a distribution list as an option when sending a voice message.
The list is selected by entering a list number. The entitled mailbox user is automatically offered the use of broadcast distribution as an option when sending a voice message. Whichever method has been activated is valid for all mailboxes. Once it has been heard, however, the message is sent to the back of the queue and sorted according to the FIFO principle the oldest message at the front of the queue.
Afterwards, heard, but not yet deleted, old messages are played. To prevent an "overflow" of the mailbox, old messages can be automatically deleted. The time frame 1 to 90 days is configured by system administration via HiPath Manager E and is valid for the entire system. The active interface is activated by system administration and is valid system-wide for all mailboxes. The user interfaces are different with regard to key use, however, the system voice prompts are largely identical.
In this documentation, references to the standard interface are marked " STD ", key commands referring to Xpressions V3. There is no indication if the key command in question is valid for both interfaces. A mailbox owner accesses his or her own mailbox by calling the HiPath Xpressions Compact number. If an internal call is placed from the mailbox owner's extension, the system asks the caller to enter his or her code number.
The mailbox can be accessed after the valid code number has been entered. If an external call, or an internal call from another extension is placed, the system also asks the caller to enter his code number. However, after the code number has been entered, the system asks the caller to enter the mailbox number.
If the code number and the mailbox number match, the mailbox can be accessed. Mailbox access is also possible while the caller is listening to his or her own mailbox greeting after being switched to the mailbox.
If the valid mailbox code is entered, the mailbox can be accessed. Otherwise, the system asks the caller to enter a mailbox number. If this mailbox number matches the entered code number, the corresponding mailbox can be accessed.
If the code number and the mailbox number do not match, a corresponding announcement indicating this is made by the system. If you cannot gain access with this default code number, contact your system administration. Change the code number when you access your mailbox for the first time! The smallest system in the HiPath range. Up to 4 additional extensions can be added by using OptiPoint adaptors.
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